Help & Support

Don't worry! Once your online cab booking is confirmed, you will instantly receive a confirmation email and WhatsApp notification. Your driver details and vehicle number will be shared 1 hour before your scheduled pickup time

No, toll taxes, parking fees, and state entry permits are not included in the base booking fare. These charges will be billed on an actual real-time basis as per the extra expenses incurred during your journey.

Yes, you can easily change your pickup time, drop location, passenger name, or phone number before your trip starts. You can request changes by calling or WhatsApping our Homecabs support team at +91 8222873873, or by emailing your updated details to booking@sindon.in.

While transparent pricing is provided at the time of booking, certain extra charges may apply on an actual basis depending on your trip details: Driver Allowance: Applicable for outstation one-way and round trips. Night Allowance: Charged if traveling between 10:00 PM and 6:00 AM.(Note: Rates vary depending on the vehicle category and location).

Your official GST tax invoice is generated automatically and will be available in your Homecabs App right after your journey ends. If you face any issues downloading it, simply contact our billing team or drop an email to billing@sindon.in to receive your invoice directly via email.

As per government regulations, a standard 5% GST is applicable on all local, outstation, airport, and rental cab bookings.

Call or WhatsApp us with your booking ID. We will contact the driver and arrange to get it back to you.

Tell us what happened by phone or email with the booking ID. We investigate every report with the driver and the operator.